AMERICANS are dealing with stimulus check delays, including some who have seen their $600 checks appear to be deposited into the wrong account.
H&R Block confirmed on Monday that some of their costumers may see their checks deposited into another account while using the IRS's "Get My Payment" tool.
The company confirmed on Twitter that they were aware of the issue, and that customers shouldn't worry and would get their money shortly.
"The IRS Get My Payment website may display an account number you don’t recognize," H&R Block wrote in a Monday night tweet.
"If you took a Refund Transfer, it may be reflecting that account number. Check your 2019 return to confirm."
"But don’t worry – we have sent these payments on to the method you chose for Refund Transfer: direct deposit, check or Emerald Card. The money should be there by the end of the day."
The tweet was flooded with responses from angry customers wondering what account their checks have been rerouted to, and what a "refund transfer" is.
The refund transfer service is something people who use H&R block to do their taxes can use to get their tax returns from the government via direct deposit, check or debit card.
Even though H&R Block said that the issue would be resolved by Monday night, comments from customers suggest the situation hasn't been resolved for everyone.
The company released another statement on Tuesday afternoon, encouraging anyone who was unsure where their stimulus check was sent to contact customer service.
"We processed millions of stimulus payments to customers’ bank accounts and onto our Emerald Prepaid Mastercard® yesterday, and all direct deposits are on their way," the company said.
"If the IRS Get My Payment website displays an account number a customer doesn’t recognize, H&R Block is ready to help with additional information at 800-HRBLOCK and 1-866-353-1266 for Emerald Card."
The government approved a second Covid relief bill at the end of December that included a round of $600 stimulus checks for most Americans.
Many people who had previously given their direct deposit information to the IRS saw the checks appear in their back accounts last week or on Monday.
The IRS confirmed on Monday that paper checks had also already begun to go out "and will continue to be sent through January."
Like in the first round of checks, Americans who do not receive their payment via direct deposit may get their cash on a pre-loaded debit card or check.
For those who get a paper check in the mail, Venmo announced that Americans can cash their stimulus with a new feature on the app.
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