Martin Lewis’ Money Saving Expert warns Sky customers to check contracts now

Sky customers have been warned by Money Saving Expert to check their TV packages.

The website, founded by Martin Lewis, urged Brits after an investigation found Sky failed to alert customers about their contracts.

If you are a Sky customer, then the Money Saving Expert is asking you to check to see if you've been overpaying for your package.

Even if you entered a good deal when you first signed up, contracts usually increase when you're outside of the minimum term.

According to the law, paid-for TV companies need to let customers know when their contracts are coming to an end.

These regulators were first introduced in February 2020.

It is believed only Sky TV customers have been impacted – not broadband and home.

Gary Caffell, utilities editor at MoneySavingExpert, said: "As Sky won't remind you, it's up to you to take action to avoid overpaying, as the price of packages often rises considerably after your initial contract period ends.

"If you want to stick with Sky, being free to leave gives you powerful ammo when haggling for a better deal as the firm won't want to lose you.

"If you're still in contract, put a note in your diary for when it ends and use that as a trigger to look for a new deal or haggle."

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A Sky spokesperson said: "We give our customers an extensive range of options to help them manage their Sky TV services and bills.

"We make all advertised offers available to all of our customers, and we proactively send new tailored offers and ways to make savings each month."

To check if you're out of contract, head to your Sky account and log in.

Alternatively you can phone up Sky to ask and if you're outside the minimum term of your contract, you can leave without paying a penalty.

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